🔄 Refund & Cancellation Policy – Zynety Logistics

At Zynety Logistics, we strive to provide smooth, reliable, and secure delivery services across India. However, in the event of cancellations, delays, or package issues, the following Refund & Cancellation Policy applies:

📦 1. Package Loss / Damage

• Insured Shipments – In case of confirmed package loss or damage, a 100% refund will be processed within 6 hours of claim approval.

• Non-Insured Shipments – For un-insured packages, a partial refund (based on declared value and company discretion) will be issued.

⏱ 2. Cancellation Policy

• Order Cancelled Within 6 Hours of Booking – Eligible for a 70% refund of the service charge.

• Order Cancelled After 6 Hours of Booking – No refund will be applicable, as the logistics process would have already been initiated.

💳 3. Refund Processing

• All refunds will be processed via the original mode of payment (UPI, card, net banking, wallet, etc.).

• Refunds are usually completed within 7–10 business days, depending on the payment gateway and bank timelines.

📌 4. Exceptions

• No refund will be issued for incorrect address, customer unavailability, or refusal to accept delivery.

• Refund eligibility is subject to verification of shipment details, delivery records, and claims raised by the customer.

📞 Contact for Refunds & Cancellations

For refund or cancellation requests, please contact us at:
📧 Email: contact@zynetylogistics.com
📞 Phone: +91 9211069064